Phone System, Virtual or Traditional? ? AnswerArticle.com

The world is very reliant on technology today, mainly when it comes to communications. A phone system is a critical tool for any business or office, and today the choices are rising in number. Phone system extensions are linked to a single PBX system that is maintained and kept by a technical team back then. More companies, especially small businesses, are shifting to virtual phone systems while a lot of offices still depend on this traditional phone system. The name virtual shows that it is not reliant on wires and other forms of physical connections. Instead, it is hosted by a service provider through the Internet.

Whichever phone system you utilize, you have to make sure that you will acquire the following features in your preferred phone system:

? Call forwarding. This is the feature that sends calls to different phone numbers, based on settings preferred by the user. It permits businesses to efficiently attend to calls wherever they are and whenever they want to answer calls.

? Call screening. Call screening may be restricted to displaying the caller ID of the incoming caller with traditional phone systems. On the other hand, a virtual phone system provides more capabilities, especially through PC applications that allow users to screen callers better. Some service providers even enable users to have the auto attendant ask the caller for their name.

? Fax. Internet fax and traditional fax have a lot of differences. Your fax machine may or may not be connected to your network of extensions if you have a traditional phone system. However, with a virtual phone system, faxing is usually part of the whole package allowing users to send and receive documents through the Internet.

? Extensions. A traditional phone system enables users to add and remove extensions designated to employees in an office. This offers a sure way for the whole team to easily cooperate with each other. With virtual phone systems, extensions are also virtual. You just designate a virtual number to each existing extension. The call will simply be routed to any or all of their existing phones without the need for changing their old extension numbers this way.

? Dial by name directory. This is a feature that enables callers to easily navigate through your phone system. It provides callers a list of extension numbers and names of persons and departments which is perfect for huge companies that have a large team and different departments. It creates communications easier and more intelligent.

Read more phone system articles and information via our website. Cloud pbx phone system provides many communication benefits for your business.It is best to know them and compare which phone system provider best suit your needs.

Source: http://answerarticle.com/phone-system-virtual-or-traditional/

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